Ryanair is Europe’s biggest discount airline.
Chief Executive Officer Michael O’Leary says that the airline is investigating putting a coin slot on the doors of its fleets lavatory doors.
Times Online reports:
“One thing we have looked at in the past and are looking at again is the possibility of maybe putting a coin slot on the toilet door so that people might actually have to spend a pound to spend a penny in future,” he told BBC Breakfast this morning.
“We are always at Ryanair looking at ways of constantly lowering the cost of air travel to make it affordable and easier for all passengers to fly with us.”
This idea is angering consumer groups and airline crew members. Already this week the airline has announced that it is closing check-in desks and raising the fees for baggage.
“It seems Ryanair is prepared to plumb any depth to make a fast buck and, once again, is putting profit before the comfort of its customer,” said Rochelle Turner, Head of Research at Which? Holiday.
Consumer groups note that passengers may forego their expensive drinks in order to avoid having to use the washroom on flights.
Still if Ryanair chooses to go this route it’s in accordance with the Civil Aviation Authority.
Mr. O’Leary’s team is trying to save some face and stop the anger.
“Michael makes a lot of this stuff up as he goes along and while this has been discussed internally there are no immediate plans to introduce it.
“Ancillary revenues, all of which are avoidable, help to reduce the cost of flying Ryanair and passengers using train and bus stations are already accustomed to paying to use the toilet so why not on airplanes?
“Not everyone uses the toilet on board one of our flights but those that do could help to reduce airfares for all passengers. Then again, maybe O’Leary was just taking the p*** this morning.”